Jacksonville Management Team

A Team of Dedicated Professionals Ready To Serve

Located in Jacksonville, the Jacksonville General Office serves New York Life clients throughout the area. With many full-time professional agents, we have been serving our clients for many years. At the Jacksonville General Office, we believe our business is based on trust and loyalty. That's why our products are designed to help you, your family, and your business when you need it most. Your trust is something we plan to earn through every interaction with us.

William (Bill) Grub
Managing Partner        
(904) 997- 3030         

Bill started his career with New York Life in August of 1997, straight out of St. John's University where he earned a degree in Finance. He spent his first two years as an Agent in the Long Island General Office before getting promoted to Sales Manager in June of 1999. Bill spent the next three and a half years building his team and helping grow the General Office, which resulted in his next promotion to Managing Partner of the Hudson Valley General Office in February of 2003. The next six years, under Bill's leadership, Hudson Valley saw many accomplishments, including winning five National Trophies and qualifying for the Partners Roundtable twice.

February, 2009 brought another promotion when Bill's was asked to become Zone Vice President of the South Central Zone in Alpharetta, Georgia.

Bill's role changed again in July of 2013 when he answered the call to return as a Managing Partner and head up the Jacksonville General Office where he is again focused on adding to the existing team and growing the office.

In the role of Managing Partner, Bill provides financial expertise, executive leadership and strategic direction to a team of associates who serve more than 25,000 clients throughout North Florida. His expertise includes asset protection, estate planning and business succession planning for business owners.

Bill, his wife of 14 years, LynMarie, and their three children, GiannaMarie, Julianna, and Andrew are quite happy to have relocated to Ponte Vedra Beach, and are enjoying the Florida lifestyle.


Jeremy Pratchard
(904) 997-3072

Jeremy came to the New York Life as an agent in 2012 following a successful career in academia as a professor at the University of Arkansas.  He won “New Organization Agent of the Year” all three years he was in the agency’s New Organization and was also presented with the prestigious “Life Foundation Award” which is awarded to agents who insure 100 lives in their contract year.

Through his career as an advisor Jeremy built a holistic and comprehensive practice based on the principles of the Macro Asset Perspective® planning process.  The Macro Asset Perspective® helps clients implement a balanced approach to their personal accumulation and income by combining time-tested principles of risk management with sensible strategies for long-term tax-reduction, giving them the potential to increase their net spendable income in retirement.

Jeremy was recognized for numerous company and industry achievements during his career as an advisor with the New York Life such as the Million Dollar Round Table (MDRT). MDRT is recognized throughout the industry as the standard of excellence in life insurance sales performance.  He was also a President’s Council and Executive Council agent for New York Life and was chosen by NAIFA as a “Top 40 Advisors Under 40” for the state of Florida.

In July 2018 Jeremy was promoted to Associate Partner.  He sought out management to build a team of advisors and educate them on the endless opportunities that the New York Life offers. Jeremy wants to give his advisors and potential advisor candidates the career opportunity and high quality of life he has been able to achieve through the proven processes and principles he used as an advisor.

Jeremy has his Bachelor’s degree from the University of Oklahoma and his Master’s from Texas Tech University.  He and his wife live in San Marco and have two children.  His hobbies include coaching his son’s baseball team, cooking on his Big Green Eggs, and triathlon.


James C. Byrnes
(904) 997-3021

Jim joined the New York Life family after more than 20 years in leadership positions at several prominent Wall Street firms including Lehman Brothers, Salomon Smith Barney, Citigroup, J.P. Morgan and Evercore Partners. He was most recently Managing Director and Head of Sales Trading at Rosenblatt Securities. He holds FINRA series 7, 9, 10, 55 and 63 licenses as well as Life, Health and Variable annuity licensing in Florida, Georgia, New York, New Jersey and Connecticut.

Jim has achieved Executive council in each of the last two years (2018, 2019) and was recently recognized as a Jacksonville General Office Agent of the Year. As a new member of the management team he is excited to contribute to the outstanding success the Jacksonville General Office is experiencing in North Florida (and beyond).

He is passionate about providing long-term financial security to individual clients and business owners. His trading background gives him a unique perspective on the importance of sound financial judgement and his personal experience working down the street from the World Trade Center on 9/11 has strengthened his belief that risk management is an essential component of a comprehensive plan.

Jim and his wife Cathryn have four sons (Conor, Kieran, Liam and Aidan) and live in Ponte Vedra. 


Carolyn Anders, MBA, CLU®
Development Manager
(904) 997-3045

Carolyn’s career path has certainly been a road less traveled: it is a rare few that have transitioned from a career in Commercial Interior Design to one in Financial Services to a leadership & management role in a General Office of a Fortune 100 Company.  What she loved most about the architecture & real estate business was developing personalized and practical solutions in the design and refurbishment of her client's office or home, and leading a team of designers in accomplishing those projects on time and under budget.  As an Agent with New York Life in the Northern Virginia General Office, Carolyn was able to focus her passion for developing personalized solutions in order to solve important financial problems, with the ultimate goal being to positively impact more lives of those among the community.  Carolyn joined us here in Jacksonville in April 2015 as our Development Manager, where she is responsible for the proper and effective implementation of NYLIC University curriculum among all Established and New Organization of Agents in our G.O., in addition to collaborating closely with the other members of the Management Team in accomplishing the annual goals and objectives of our Office.


Edward B. Dunmore, CLU®, LUTCF®
Senior Agency Standards Consultant
(904) 997-3009

A graduate of the University of Arkansas and former United States Marine Corps Officer. Ed joined New York Life in 1997 as an Agent for the Norfolk General Office. He has had the honor of winning several New Organization awards to include, New Agent of the Year, multiple Centurion Awards, Life All Star, New Org Life FYC Leader, Life Case Rate Leader, multiple Executive Council qualifier and various industry awards.

In 2002, Ed became a Sales Development Manger in the Jacksonville General Office and in 2006 he began serving as Agency Standards Consultant for the Jacksonville, Savannah, and Charleston General Offices (Central Carolina and Myrtle Beach Sales Offices). Ed was promoted to Senior Agency Standards Consultant in March 2009 and currently serves the Jacksonville and Savannah General Offices.

Ed and his family live in Saint Johns, Florida and have enjoyed every minute of the Sunshine State since 2002.


Jennifer A. Schreiber, FLMI, ACS
Director of Operations
(904) 997-3005

Jennifer began her career in the United States Navy.   Jennifer joined New York Life in April 2000 in the San Antonio General Office.  In 2005, Jennifer transferred to the Memphis General Office as Administrative Manager, where she stayed for two years before being reassigned to the South Texas General Office.  In October 2010, Jennifer accepted the position of Director of Operations of the Jacksonville General Office.  As Director of Operations, Jennifer oversees the Individual Policy Services staff and systems,  ensures that appropriate internal controls are maintained, and is the immediate supervisor of the General Office administrative staff providing training and guidance.

Jennifer is the recipient of several awards throughout her career including, Profitability Manager of the Year, Relationship Manager of the Year, Education Excellence Award and Service Star Awards.