Jacksonville Management Team
A Team of Dedicated Professionals Ready To Serve
Located in Jacksonville, the Jacksonville General Office serves New York Life clients throughout the area. With many full-time professional agents, we have been serving our clients for many years. At the Jacksonville General Office, we believe our business is based on trust and loyalty. That's why our products are designed to help you, your family, and your business when you need it most. Your trust is something we plan to earn through every interaction with us.
William (Bill) Grub
Managing Partner
(904) 997- 3030
WilliamGrub@newyorklife.com
Bill started his career with New York Life in August of 1997, straight out of St. John's University where he earned a degree in Finance. He spent his first two years as an Agent in the Long Island General Office before getting promoted to Sales Manager in June of 1999. Bill spent the next three and a half years building his team and helping grow the General Office, which resulted in his next promotion to Managing Partner of the Hudson Valley General Office in February of 2003. The next six years, under Bill's leadership, Hudson Valley saw many accomplishments, including winning five National Trophies and qualifying for the Partners Roundtable twice.
February, 2009 brought another promotion when Bill's was asked to become Zone Vice President of the South Central Zone in Alpharetta, Georgia.
Bill's role changed again in July of 2013 when he answered the call to return as a Managing Partner and head up the Jacksonville General Office where he is again focused on adding to the existing team and growing the office.
In the role of Managing Partner, Bill provides financial expertise, executive leadership and strategic direction to a team of associates who serve more than 25,000 clients throughout North Florida. His expertise includes asset protection, estate planning and business succession planning for business owners.
Bill and his wife, LynMarie, have three children, GiannaMarie, Julianna, and Andrew. They reside in Ponte Vedra Beach and are enjoying the Florida lifestyle.
Jeremy Pratchard
Senior Partner
(904) 997-3072
jpratchard@newyorklife.com
Jeremy came to the New York Life as an agent in 2012 following a successful career in academia as a professor at the University of Arkansas. He won “New Organization Agent of the Year” all three years he was in the agency’s New Organization and was also presented with the prestigious “Life Foundation Award” which is awarded to agents who insure 100 lives in their contract year.
Through his career as an advisor Jeremy built a holistic and comprehensive practice based on the principles of the Macro Asset Perspective® planning process. The Macro Asset Perspective® helps clients implement a balanced approach to their personal accumulation and income by combining time-tested principles of risk management with sensible strategies for long-term tax-reduction, giving them the potential to increase their net spendable income in retirement.
Jeremy was recognized for numerous company and industry achievements during his career as an advisor with the New York Life such as the Million Dollar Round Table (MDRT). MDRT is recognized throughout the industry as the standard of excellence in life insurance sales performance. He was also a President’s Council and Executive Council agent for New York Life and was chosen by NAIFA as a “Top 40 Advisors Under 40” for the state of Florida.
In July 2018 Jeremy was promoted to Associate Partner. He sought out management to build a team of advisors and educate them on the endless opportunities that the New York Life offers. Jeremy wants to give his advisors and potential advisor candidates the career opportunity and high quality of life he has been able to achieve through the proven processes and principles he used as an advisor.
Jeremy has his Bachelor’s degree from the University of Oklahoma and his Master’s from Texas Tech University. He and his wife live in San Marco and have two children. His hobbies include coaching his son’s baseball team, cooking on his Big Green Eggs, and triathlon.
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Michael Armstrong
Partner
(904) 997-3039
mwarmstrong@newyorklife.com
Michael Armstrong was the second of four children and grew up in Central Virginia.
The US Navy brought him to Jacksonville in 1997 and after completing his military service, he went on to earn his Bachelor of Arts in Political Science at the University of North Florida.
After a successful career in retail, Michael joined New York Life in 2019 and was recognized as a top producer at Executive Council* in for the 2022 and 2023 council years, and he was an agent of the year in 2022.
Michael is blessed to be supported by his wife Valerie and is a proud father of two girls, and they have a rescue dog and a cat.
In his spare time Michael works to keep his toddlers alive, likes BBQ, football, and music. He also once got to rap with the entire Wu-Tang Clan and wouldn’t stop talking about it for years!
*Council is an annual company recognition program based on agent production levels from July 1st and June 30th.
Carolyn B. A. Lyman, MBA, ChFC®, CLU®, CLF®
Development Manager
(904) 997-3045
cbalyman@newyorklife.com
Carolyn is a second-generation NYLIC (New York Life Insurance Company), her roots deeply intertwined with the company since the late 1980s when her father became an Agent in the Chicago General Office. After she worked as an interiors architect in the commercial real estate industry for several years, she felt the call of her familial destiny and launched her own New York Life Agent career at the Northern Virginia General Office in 2010.
Carolyn was promoted to the Development Manager role of our team in 2015, where she is responsible for collaborating with the members of our leadership team in the effective implementation of NYLIC University curriculum among all of our Agents, along with demonstrating and observing the skill development of our newest Agents as a positive influence in guiding them toward their own NYLIC destinies.
She holds degrees from Colorado State University and the University of Denver, and several professional designations from The American College of Financial Services. Carolyn is an active member of the Catholic Church, enjoys globetrotting with her husband, collecting shark teeth at the beach, playing tennis, and visiting dog parks with their faithful canine companion.
Jennifer A. Schreiber, FLMI, ACS
Director of Operations
(904) 997-3005
jaschreiber@newyorklife.com
Jennifer began her career in the United States Navy. Jennifer joined New York Life in April 2000 in the San Antonio General Office. In 2005, Jennifer transferred to the Memphis General Office as Administrative Manager, where she stayed for two years before being reassigned to the South Texas General Office. In October 2010, Jennifer accepted the position of Director of Operations of the Jacksonville General Office. As Director of Operations, Jennifer oversees the Individual Policy Services staff and systems, ensures that appropriate internal controls are maintained, and is the immediate supervisor of the General Office administrative staff providing training and guidance.
Jennifer is the recipient of several awards throughout her career including, Profitability Manager of the Year, Relationship Manager of the Year, Education Excellence Award and Service Star Awards.